Custodial Services In-house vs Contractor

Hello All,

Can any share with me results of moving from in-house custodial services to contracted and vice versa? What are the benefits or either?

Also was it difficult to go from one or the other then transition back, such as moving from in-house to contractor then back to in-house? If this was done at your organization, how did you transition back and what were some of the obstacles you faced? What helped the transition?

Also what does your level 2 cleaning look like?

Thanks in advance for any light you can shed.