---

Hi all, I am looking to do some benchmarking for on-call practices for on call staffing and pay procedures. I am looking for feedback on the processes people use and if they generally align with the process outlined below. A couple of key questions that would add some context:

Is your campus staffed by facilities staff 24/7?

Are you Facilities staff unionized? If so, is this process codified in the contract?

• We have an employee for each functional area on call to respond after hours/weekends
• They serve a week at a time in a rotation within their shop, need to remain within 1 hour of campus, and be reachable via cell phone. (99% utilize their personal cell phones as a point of contact).
• Our campus safety department answers phones 24/7 and determines if a call in is required by Facilities staff. Our business hours are M-F 7-330
• They receive 4 hours of straight pay for being on call for the week
  • If there is a holiday during that period, they receive an additional 2 hours for each holiday day
• If called in, they receive a minimum of 4 hours 1.5 pay rate and the same pay if the call in takes more than 4 hours
• If they complete the call and get off campus/home and receive another call, that is an additional 4 hour minimum. If they are on campus still, they respond as a continuation of the first call.