Would appreciate hearing,  or discussing, with someone of comparable size or numbers staffing of your work request processing. we have about 9000 overall enrollment, 2400 living on campus, s.7 mil SF. 

We receive, including PMs, 10,000 - 12,000 work requests annually. We have 2 people processing the request on the front end and 1 person closing and charging back after work is completed. We use Teeamworks which is now managed by MPulse Software.

Are we adequately staffed?

Any input would be appreciated.